Developing Your Communication Skills in Social Work

培养社会工作中的沟通技能

应用社会学

原   价:
343.75
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275.00
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出  版 社
出版时间
2023年10月06日
装      帧
平装
ISBN
9781529752786
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页      码
216
语      种
英文
版      次
2nd ed.
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图书简介
This book explores: • What is meant by communication skills • What communication skills are • What they look like in practice • The differences in communicating with service users and professionals, such as children, guardians, peers and emergency workers • Why they are important It includes a wide range of theories, multiple case studies, reflective tasks, and exercises. It will develop your critical thinking and reflection skills, and help you develop your own communication style. Presented in a chronological style which acts as a working tool that you can dip into and out of. Each chapter is structured in a way that encourages you to build on your knowledge, so it begins by taking you right back to basics to learn core theory and practice techniques before getting you to critically reflect on the use of different skills in different settings and with different service user groups. The end-of-chapter skills audits help you to reflect on what you have learnt, what your strengths are and what you need to work on more.
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