图书简介
Written specifically for student nurses developing their communication and interpersonal skills in any field of nursing. The book address all the competencies for communication skills outlined in the 2018 NMC standards and features insightful contributions from experienced nurses and healthcare leaders across different clinical fields. As communication and interpersonal skills have become essential to modern nursing, this book will focus on demonstrating how the theory behind these skills can be successfully applied in practice. Helping students to become confident, assured communicators when interacting with patients, whilst on placement and into their post-registration nursing career. The new edition includes the following updates: • A new chapter on person-centred care and intercultural communication. • Further content on modern forms of communication such as social media and other new technologies. • A new theme ‘Emotional intelligence’ integrated throughout the book.
Section 1: Theories of Communication \\ Chapter 1: Introduction to communication skillsLucy Webb \\ Chapter 2: The nurse-patient relationshipEula Miller and Gayatri Nambiar-Greenwood \\ Chapter 3: How to relate to others effectivelyLucy Webb \\ Chapter 4: Active listening and attending: communication skills and the environmentEula Miller and Lucy Webb \\ Chapter 5: Groups and workLucy Webb \\ Chapter 6: Effective person-centred and intercultural communicationGayatri Nambiar-Greenwood & Sarah Rutherford \\ Section 2: Applying Communication Skills in Nursing \\ Chapter 7: Theory to practice: communicating therapeuticallyEula Miller and Lucy Webb \\ Chapter 8: Facing challenges in healthcare communicationLucy Webb and Clementinah Rooke \\ Chapter 9: Health promotion and communication techniquesMaxine Holt and Lucy Webb \\ Chapter 10: Professional communication skills for student survival: self-management writing and presentingLucy Webb \\ Section 3: Advancing Application of Communication Skills \\ Chapter 11: Communicating in immediate and short-term care situationsAnne-Marie Borneuf and Jacqui Gladwin \\ Chapter 12: Communicating with people with chronic and long-term health needsGary Witham \\ Chapter 13: Communicating with children, young people and their familiesCaroline Ridley \\ Chapter 14: Communication and the cognitively impaired patientDuncan Mitchell and Garry Diack \\ Chapter 15: Engagement, motivation and changing behaviourMaxine Holt and Clementinah Rooke \\ Chapter 16: Communication for personal and professional development: pre-registration and post-registrationLucy Webb
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